Refund Policy & Cancellation
Hey there,
At Pathway2Prosper, we strive to ensure your satisfaction with our services. However, we understand that circumstances may arise where you might need to cancel a service or request a refund.
Here's our policy:
Cancellation Policy
Should you wish to cancel a service or subscription with us,
please follow these guidelines:
Subscription Services: You can cancel your subscription at any time. Once cancelled, your subscription will remain active until the end of the current billing cycle, and you won’t be billed further.
Service Cancellation: For specific services, please refer to the service agreement or contact our support team for guidance on cancellation procedures and any associated terms.
Refund Policy: Our refund policy varies based on the type of service you've purchased:
Subscription Services: We offer a prorated refund for the unused portion of the subscription period if you cancel within the first 5 days of your subscription.
Service-based Purchases: Refunds for one-time services are evaluated on a case-by-case basis. Please reach out to our support team for assistance.
How to Request a Refund or Cancel a Service?
To request a refund or initiate a cancellation:
Contact Support: Reach out to our customer support team via email at support@pathway2prosper.com or through our live chat during business hours.
Provide Details: Please provide your account information, details of the service or subscription you wish to cancel, and the reason for your refund request.
Refund Processing
Once we receive your request, we'll review it promptly. Refunds, if applicable, will be processed within a reasonable timeframe and issued using the original payment method.
Exceptions
Please note that certain services or promotional offers might have specific refund policies or may not be eligible for refunds. These exceptions will be clearly communicated at the time of purchase.
Contact Us
If you have any questions or need further clarification about our refund or cancellation policy, don’t hesitate to get in touch with us. We're here to assist you and ensure a smooth process.
Thank you for choosing Pathway2Prosper.
Warm regards,
The Pathway2Prosper Team